Practice for the PMP exam with 17 exam-style practice questions, instant answer reveals, and concise explanations of every correct answer. Topics include: A project manager is performing the role of scrum master for a team of developers. There is a conflict among the develop. Follow @CertPunch and visit certpunch.com for more certification practice exams and study content.
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What you will practice
- A project manager is performing the role of scrum master for a team of developers. There is a conflict among…
- A steering committee has asked the project manager to assist with the decision-making process between build v…
- During the closing process, the project manager learns that one deliverable is not meeting customer expectati…
- A company is transitioning from a predictive approach to an agile approach. The team members work remotely, a…
- While working on a proposal for a national-level solution, a new project manager finds that the proposal is a…
- A project manager has recently moved to an organization to lead a key project. The project manager notices th…
Answers and explanations
Tap a question to expand the answer and the exam reasoning. Try to commit to your own pick first.
Q1. A project manager is performing the role of scrum master for a team of developers. There is a conflict among the developers generated by differences in how a feature can be delivered. The project manager organized a few spikes to resolve t…
Answer: B. B. Allow the team to decide on their own which option should be implemented.
Allowing the self-organizing team to decide is correct because agile teams own their technical delivery decisions. Avoid forcing consensus or escalating; the servant leader facilitates the process but trusts the team to choose after gathering spike data.
Q2. A steering committee has asked the project manager to assist with the decision-making process between build versus buy delivery options. Which value metric should the project manager evaluate to respond to the steering committee's request?
Answer: A. A. Net present value (NPV)
Net present value is correct because it evaluates the long-term financial return of building versus buying by discounting future cash flows to today's value. Remember that earned value measures project performance, not initial financial decisions.
Q3. During the closing process, the project manager learns that one deliverable is not meeting customer expectations. How should the project manager proceed?
Answer: B. B. Review the deliverable requirements, check the customer approval criteria, and proceed accordingly
Reviewing the requirements and checking the documented acceptance criteria is correct because closure relies on objective evidence rather than subjective expectations. Meeting to negotiate scope is a strong distractor but bypasses the formal verification step.
Q4. A company is transitioning from a predictive approach to an agile approach. The team members work remotely, and some have personal conflicts that make them unavailable for some project ceremonies. The product owner has made it clear that t…
Answer: C. C. Ask the team members to decide collectively on how to support the team.
Asking the team to decide collectively is correct because agile teams self-organize and must own their working agreements to solve scheduling conflicts. Conducting separate ceremonies or excluding members fractures the collaborative team environment.
Q5. While working on a proposal for a national-level solution, a new project manager finds that the proposal is asking for compliance from various organizations and policies. The project manager understands that while several compliances are i…
Answer: A. A. Verify the regulatory requirements and establish a strategy for compliance.
Verifying the regulatory requirements and establishing a compliance strategy is correct because the project manager must ensure the proposal adheres to all legal and ethical standards before proceeding. Documenting the interaction or using alternatives happens later.
Q6. A project manager has recently moved to an organization to lead a key project. The project manager notices that team performance is below the target, and the tasks assigned are not delivered on time. Team commitment is also not as appropri…
Answer: D. D. Study and determine the appropriate leadership style suitable for the team.
Studying and determining the appropriate leadership style is correct because project managers must tailor their approach to the current team dynamics and maturity before taking action. Immediately confronting the team or forcing an agile approach ignores situational context.
Q7. A project is late due to a large number of scope changes. This was raised as a risk in the risk register during the initiation phase. The team is afraid that they will be blamed in case of failure and recommends that the project manager as…
Answer: C. C. Refer to the risk register and follow the mitigation plan.
Reviewing the risk register and following the mitigation plan is correct because a previously identified risk requires executing its planned response. Documenting changes or requesting an extension is a secondary step after applying the predetermined strategy.
Q8. To prevent influential stakeholders from dominating product delivery decisions, the product owner decided to use planning poker. What is a key advantage of using this technique?
Answer: D. D. Ensures active project team participation
Ensuring active team participation is correct because planning poker requires all team members to reveal estimates simultaneously, preventing dominant personalities from anchoring the discussion. More accurate estimates are a beneficial result, not the core mechanism.
Q9. Two weeks after the approval of the project management plan for a global project, the project manager noticed that it was approved based on a different level of understanding by international stakeholders and is not what the project manage…
Answer: D. D. Validated each stakeholder's understanding during the kick-off meeting
The project manager should have validated that all stakeholders had a common understanding of the project objectives during the kickoff meeting. Simply sending meeting minutes afterward is passive and fails to confirm real-time alignment.
Q10. An agile project team is working on an infrastructure product to be delivered incrementally over several iterations. Midway through the third iteration, the whole company is informed that the operating systems supported by the infrastructu…
Answer: D. D. Schedule a session with stakeholders to understand the impact.
The project manager should first schedule a session with stakeholders to collaboratively assess the impact of the operating system termination. Jumping straight into adding backlog items skips the necessary evaluation of the change.
Q11. A project manager is assigned to a global project where, during the planning process, team members from different regions are not agreeing to collaborate with each other. What should the project manager do?
Answer: D. D. Coordinate a meeting to understand the situation and resolve any conflicts.
The project manager should coordinate a meeting to understand the situation and actively resolve any conflicts. Escalating to regional managers without first attempting to facilitate an agreement bypasses direct servant leadership.
Q12. A company has started developing a new product. During execution the project team notices that another competitor has launched a product with very similar functionalities and a cheaper market price. What should have been done differently t…
Answer: A. A. A minimum viable product (MVP) should have been released to get feedback from the market.
Releasing a minimum viable product early would have allowed the team to test the market and gather actionable customer feedback. Adopting an iterative approach without actually delivering value to users does not solve the issue.
Q13. A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project…
Answer: A. A. Plan social activities to help foster stronger interpersonal relationships and identify shared goals.
Planning social activities helps foster interpersonal trust and allows the team to identify shared goals, moving them toward norming. Highlighting the schedule impact only increases pressure and fails to resolve underlying conflicts.
Q14. A major issue about conflicting priorities has been highlighted by the project team with regard to a few stakeholder requirements. What should the project manager do?
Answer: C. C. Negotiate a common agreement with the involved stakeholders regarding the requirements.
The project manager should act as a negotiator to help the involved stakeholders reach a mutual agreement on requirements. Allowing the project team to decide inappropriately shifts stakeholder conflict resolution downward.
Q15. A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach. Recently, the organization has strongly enc…
Answer: D. D. Share and discuss the pros and cons of adopting agile with the stakeholders and choose the approach they prefer for the new project.
Discussing the pros and cons of agile with the stakeholders to choose the approach is correct because tailoring requires collaborative alignment. Simply mandating agile training ignores the need for stakeholder buy-in before transitioning complex projects.
Q16. A team has individual daily start times for each team member. Sometimes the overlap between team member working hours is short. During those times, the interactions and work as a team are reduced and ineffective. What should the project ma…
Answer: C. C. Ask the team to define a team charter and agree on core working hours.
Creating a team charter with agreed core hours empowers the team to self-organize and maximize collaboration. Mandating strict schedules fails because it ignores the servant leadership principle of letting the team establish its own working agreements.
Q17. A project team created user stories after understanding the customer requirements. As the project progresses, the project manager observes that there are too many change requests. The team feels that the outcomes they are working on are no…
Answer: C. C. Include a representative from the customer to work collaboratively with the team.
Including a customer representative to work collaboratively with the team ensures continuous feedback and alignment. Holding a workshop alone is weaker because it provides only temporary clarification rather than ongoing engagement throughout delivery.
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